Our Approach to Person-Centred Support
At Crwban, we understand that truly effective care goes beyond daily routines and checklists. It’s about helping individuals live fulfilling, empowered lives. That’s why we developed The Wellbeing Wave — a personalised care and support model that places the individual at the centre of everything we do.
Every client is unique...
As such, we use our detailed care model ‘The Wellbeing Wave’ in order to:
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Identify individual, achievable goals
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Promote emotional, physical, and social wellbeing
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Support individual growth and independence
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Track strengths, challenges, and progress
Think of it as a holistic support map that's flexible, strengths-based, and entirely focused on the person.
Key Areas of the Wellbeing Wave
Our model focuses on several core areas that contribute to overall wellbeing. These areas help guide support planning, activity choices, and long-term development.
Our clients work with their allocated support worker to co-produce their own personal plans and work towards their individual goals.
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Why it Works
The Wellbeing Wave is not a "one-size-fits-all" approach, it's fluid and adaptable.
Here's what makes it effective:
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Collaborative – Residents, families, and staff co-create goals and support plans
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Strengths-Based – We build on what each person can do, not what they can’t
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Measurable – Progress is tracked and celebrated regularly
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Empowering – Encourages self-determination, autonomy, and choice
Designed for Progress, at Every Pace
The Wellbeing Wave helps us adapt to changing needs and goals over time. Whether someone is just beginning their journey with us or has been part of the Crwban family for years, this model ensures they’re always supported in the right way, at the right time.
